AQUORIA O.N.E is an aircon service app for Singapore servicing teams that books by unit. Customers choose the service and how many units on your link, the visit length grows with the count, travel time is kept free between homes, and payment is taken before you leave.
Why aircon servicing schedules fall apart
Bookings come by phone, WhatsApp and Facebook messages, often 'can come today?'. The number of units changes at the door, the chemical wash takes longer than planned, and the next customer is waiting at home with the gate unlocked.
- Jobs sized wrong because nobody asked how many units.
- No room to drive from one estate to the next.
- Regular customers due for servicing again, with nobody reminding them.
- Cash and PayNow mixed together, hard to match at month end.
Book by service and by unit
The starter catalogue has General service at S$30 per unit (45 minutes), Chemical wash at S$90 per unit (90 minutes) and Gas top-up at S$60 (45 minutes). Set how many units a customer can book at once, up to 20: four units of general service make a 3-hour visit at S$120. Add chemical overhaul, condenser cleaning or a fan coil replacement priced on quote.
Travel time, reminders and no double bookings
Aircon servicing starts set up for visits at the customer's place only. Set your working hours and the travel time before and after each visit, and customers are only offered times that fit the job and the trip. Two customers can't take the same slot, because each booking is checked again as it's saved. With your own SMS or email account connected, customers get a reminder the day before. A general service plus a gas top-up can go in one visit, booked straight after each other.
Bring regulars back every few months
Plenty of households service their aircon every three months or so. On each customer's page, add a follow-up for the date they're due, such as 'quarterly service, 4 units', and it shows on Today when it comes round. You can also give regulars a promo code, and with your own SMS or email account connected, customers who agreed to promotions get your festive greetings and a short review request after each job.
From one technician to several crews
One technician runs comfortably on Essential. A company with several crews can choose Business: each technician gets a login with their own working hours, a booking goes to whoever is free at that time, inventory counts refrigerant and parts as supplies that each job uses up, and payroll with CPF, leave and clock-in sit in the same app. Try it free for 14 days, then S$29 a month (Essential) or S$149 a month (Business). No card needed.
How it works
- 1Pick Aircon servicing: general service, chemical wash and gas top-up are added per unit.
- 2Set the most units per booking, your hours and travel time.
- 3Customers book on your link with their address and number of units.
- 4Do the job, take payment, and add a follow-up for the next service.
What you'll use
- Online booking systemAn online booking system for Singapore: services with durations, your own booking page, deposits, day-before reminders and a calendar. Try it free.
- PaymentsTake payments in Singapore: PayNow QR for the exact amount, cash, transfer and cards through your own account, plus deposits and part payments. Try free.
- CRMCRM software for Singapore that fills itself from your orders: customer history, tags, groups, follow-ups, imports and PDPA tools. Try it free.
- Inventory managementBusinessInventory management software for Singapore: stock per item and location, low-stock alerts, counts, stock moves, recipes and stock value. Try it free.
- PayrollBusinessPayroll software for Singapore: CPF, SDL and self-help group funds worked out, itemised payslips, monthly pay runs and the year's pay for IRAS. Try free.
- ReportsSales report software with a live dashboard: revenue by day, service and channel, payments by method, top customers and CSV downloads. Try it free.
Plan: Essential or Business
Questions
How often should aircon be serviced in Singapore?
Many homes book general servicing about every three months, with a chemical wash when a unit drips, smells or stops cooling well. In AQUORIA O.N.E you can add a follow-up on each customer's page for their next service date, so you know who to contact when it comes round, and they can book again on your link in a few taps.
What happens during aircon servicing?
A general service usually means cleaning the filters, the cover and the drainage, and checking the unit runs and cools properly. A chemical wash takes the unit apart for a deeper clean, so it takes longer. That's why the app times each service separately: 45 minutes for a general service and 90 for a chemical wash, per unit, to start.
How much is aircon servicing in Singapore?
Prices vary by company, unit type and service. The app starts you with S$30 per unit for general servicing, S$90 per unit for a chemical wash and S$60 for a gas top-up, which you change to your own. Customers see the price per unit on your booking page, and the total grows with the number of units they choose.
Can customers book aircon servicing online?
Yes. Customers open your link, choose the service, the number of units and a free time, and enter their address. Their booking shows on their account, where they can move it up to the notice you set, and with your own SMS or email account connected they get a confirmation and a reminder the day before.
Can I take same-day aircon servicing bookings?
Yes. Set how many hours ahead customers must book, such as 3 hours, and same-day times appear on your link when your calendar has room. When a customer calls, you can book them in yourself, skipping the notice period, and the slot is still checked against your other jobs and travel time.