Business customers on account, their own prices and monthly statements are on both plans. Standing orders, delivery orders and customers' POs come with Business, and the wholesale & distribution business type uses Business (S$149 a month).
Business accounts: prices, terms and limits
Turn any customer into a business account and set out how you trade with them:
- Business name, registration number and billing email
- Own prices: their price list, item by item, used at the counter, on standing orders and when they order on your shop link
- Payment terms in days, used on their invoices, statements and reminders
- A credit limit, with a warning whenever an order takes them over it
- Purchase order number required, so no order on account goes through without one
Trade and retail in one catalogue
Orders for business accounts are marked On account, and a business customer who signs in to your shop link sees their own prices in the cart. Your retail customers keep seeing your normal prices, so a bakery can sell kaya toast sets over the counter and supply the café next door at trade prices from the same catalogue. Even on Essential, a home bakery can keep two cafés on account with their own prices and a monthly statement.
Standing orders, made the day before
For a customer who orders the same things again and again, add a standing order: the days (Mon, Wed, Fri), the items with a quantity or kilograms (12 kg of baby spinach, 30 bunches of coriander), a delivery address or collection, an optional delivery time and their standing PO, printed on every order, invoice and delivery order. Each night, the next day's order is made from it as an ordinary order at their own prices, so you see it a day ahead to pick and pack.
Change one day's order on its own page without touching the standing order, or pause it while the restaurant closes for renovation. A day is never made twice. If something goes wrong (items short in stock, the customer now over their credit limit, or an order that couldn't be made), it shows under Standing orders with a problem on Today and as an alert on your phone. Standing orders are on Business.
Picking, packing and delivery orders
The Packing list shows a day's orders and the total of each item to pick across all of them, so the store knows it needs 180 eggs and 24 trays before it starts. Tick orders as they're packed and, on Business, mark them all ready at once.
Each delivery can go with a delivery order: an A4 page with its DO number, the customer's PO, the items and quantities, and a box for Received in good order and condition with name, signature and date. The signature is taken in the driver app on delivery, and the DO then shows Signed on delivery with the date. Download the PDF, email its link, or open WhatsApp on your own phone with the link already written. Delivery orders, driver accounts and routes are on Business.
Drivers sign in with their own logins and see their stops, each with Navigate and Call buttons. They take proof of delivery as a photo or a signature, and the delivery is closed on the order from the driver app, so nobody has to phone the van to ask what's been dropped off.
Their PO, on everything
Attach a customer's purchase order, as a PDF or a photo, to keep it with the order; their PO number prints on your invoice and delivery order. With PO number required switched on, an order on account can't be made without one. Their accounts team matches your invoice to their PO the first time, and you get paid sooner.
Invoices and monthly statements
Every order can be issued as a numbered A4 invoice, with GST if you're registered, a pay-by date from the customer's own terms and a PayNow QR for the amount owed. At month end, each business account has a statement: owed at the start of the month, charged this month, paid this month and owed at the end, with the month's orders listed. Print it or email it. Record a payment against the statement and it pays off the oldest unpaid orders first.
Money owed groups what's outstanding by age, and, with your own SMS account connected, automatic reminders for business accounts count from each invoice's pay-by date, so a customer on 30-day terms isn't chased on day 3. The Business accounts group in Customers lists every trade customer in one place, each a tap away from their orders, statement and standing orders.
For wholesale and distribution businesses
Wholesale and distribution businesses use Business, which also brings staff logins with roles, up to 3 locations, stock per location, suppliers and purchase orders, and accounting with bills to pay and bank matching. A farm supplier, a central kitchen or a dry goods distributor can run trade customers, buying and stock in one app instead of a spreadsheet for each.
An example: a supplier of local greens
Take a supplier of locally grown greens with 25 restaurant and hotel accounts. Each account has a standing order, its own prices (baby spinach at S$7.80 a kg for the hotel, S$8.50 for the smaller cafés) and 30-day terms. Overnight, the next day's 18 orders are made. At 5 am the packing list says 64 kg of spinach and 90 bunches of coriander. By noon every DO is signed. At month end each account gets one statement listing all its orders, and the reminders wait until each invoice's pay-by date has passed.
How it works
- 1Mark trade customers as business accounts with their prices, terms, credit limit and PO rules.
- 2Add standing orders for regular customers; each day's order is made the night before.
- 3Pick from the packing list, deliver with a signed DO, invoice, and send one statement at month end.
What you'll use
- InvoicingInvoice software for Singapore: receipts and A4 invoices with GST, numbering, payment terms, PayNow QR, statements and reminders. Free for 14 days.
- Purchase ordersBusinessPurchase order software for Singapore: low stock to PO in one tap, POs as PDF, goods received into stock, supplier invoice PDFs read into bills. Try free.
- Inventory managementBusinessInventory management software for Singapore: stock per item and location, low-stock alerts, counts, stock moves, recipes and stock value. Try it free.
- Order managementAn order management system for Singapore: counter and online orders in one list, with stages, due dates, a Today screen and what's unpaid. Try it free.
Plan: Business
Questions
What is meant by a delivery order?
A delivery order (DO) is the paper that goes with goods to the customer: what was delivered, how many, the DO number and usually the customer's PO number. The customer signs it to say the goods arrived in good order. In AQUORIA O.N.E, on Business, each DO is an A4 PDF that's signed in the driver app on delivery.
What is a standing order in wholesale?
A standing order is a regular order that repeats on set days without the customer asking each time, like 20 loaves every Tuesday and Friday. In AQUORIA O.N.E, on Business, each day's order is made the night before at the customer's own prices, with their PO, ready to pick, pack and deliver.
Can each trade customer have their own prices?
Yes. Set own prices on a business account, item by item. They're used at the counter, on standing orders and when that customer signs in to your shop link to order. Your normal prices stay as they are for everyone else, so there's no need for a separate trade catalogue.
Do I need the Business plan for wholesale?
The wholesale & distribution business type uses Business at S$149 a month. On Essential, any shop can still keep business customers on account with their own prices, payment terms, credit limit, PO numbers and monthly statements. Standing orders, delivery orders, attached customer POs, drivers and routes come with Business.
How do monthly statements work?
Each business account gets a statement for every month: what was owed at the start, what was charged and paid during the month, and what's owed at the end, with each order listed. Print or email it. A payment recorded against it pays off the oldest unpaid orders first, so your records match the customer's.