An online booking system for Singapore, with deposits and reminders built in

Any service in your catalogue with a duration can be booked. Give it a length in minutes, a price and, if you like, a deposit to book, then tick Bookable online to show it on your booking page. Not every service is one fixed block of time:

You set the rhythm. Choose start times every 10, 15, 20, 30 or 60 minutes, a gap after each appointment to clean up or reset the room, how many hours' notice you need, and how many days ahead customers may book. Working hours are set per weekday, with days off for holidays and leave. A time is only offered when the whole service fits inside your hours without touching another appointment or its gap.

If you go to customers' homes, set the travel time kept before and after each home visit, and choose whether appointments happen at your place, at the customer's, or either. Customers booking a home visit give their address as they book.

On Essential, the booking page runs on your own diary, with the owner's account. On Business, each staff member gets their own working hours, days off and calendar, and each service can list who does it. Customers then see only the times when one of those people is free, and can pick a person or Anyone. A salon with three stylists can open Saturday for all three without three separate links.

Your booking page is part of your shop link, the customer app that also shows your prices and takes orders. Customers choose a service, a day and a time, add a note, answer a question you set (a groomer might ask for the pet's name, breed and size), and sign in with their phone number to confirm. Later they can book again, see Coming up and Past visits, and open the receipt for any visit.

Share the link in your Instagram bio and WhatsApp profile, and on a printed window poster with a QR code. If you already have a website, paste a Book now button into Wix, Squarespace, WordPress or Shopify. Each link you share can carry its own tag, so Analytics shows which one brings the bookings.

Set a deposit on a service, say S$20 on a S$68 lash lift, and the booking waits for it. The customer pays on the next screen by PayNow QR for the exact amount, by bank transfer, or by card through your own payment account. If a customer's deposit isn't paid within 2 hours, the time is given back, so one person can't hold several slots. Bookings you make yourself wait, since you take those deposits in person.

When someone cancels, you choose: keep the deposit as a cancellation fee, or record the refund. Mark a no-show and a paid deposit is kept as the fee. The Today screen lists deposits still to come today.

Each customer gets a reminder the day before, by the message channel you've connected, such as your own email mailbox or SMS account. Customers can move or cancel their own booking up to your notice period, for example 24 hours before, as long as no deposit has been paid; after that they're asked to message you. When you move a booking, the customer is told and a fresh reminder goes for the new time.

Going away? Pause orders and bookings in Settings. Bookings already made stay booked, and customers can still see them.

Moving from another booking app? Import the bookings still to come. Each stays booked at its date and time with the staff member named, and no message goes to the customer, so your regulars don't get a confusing second confirmation.

Appointments shows your bookings by day, week or month. Book by phone or at the counter with Find times, and repeat a booking every week or every 2 weeks for a set number of visits; weeks that are already full are skipped and counted. A booking made on your booking page sends an alert to your phone, so you see it as it happens.

When the work is done, press Done → payment. The appointment's order is dated that day, any agreed price is added, and you take the rest at the counter. Analytics then shows bookings, no-shows and your busiest times, which tells you whether a late Thursday is worth opening.