AQUORIA O.N.E is watch repair software for that counter: quick jobs rung up in seconds, longer repairs logged with their details and a ready date, prices agreed after inspection, and a link for customers to see when to collect.
What goes wrong without a repair record
- A paper ticket that says 'gold ring, resize' when the customer owns three gold rings.
- Pieces sent out for servicing with no date for when they're due back.
- Repairs priced verbally and argued about at collection.
- Pieces left uncollected for months in the safe.
Quick jobs and longer repairs on one screen
The starter catalogue has Watch battery change at S$15 for 15 minutes, Watch strap replacement at S$25 ready the next day, and Jewellery repair priced on quote over 7 days. Add ring resizing, chain soldering, polishing, pearl restringing and watch servicing with their own prices and days. A battery change while they wait goes through as a quick sale; a ring resize gets an order with a ready date.
Every piece described, every price agreed
Each order line keeps a note, such as '18k yellow gold band, size 14 to 12, small scratch inside', so the right piece goes back to the right customer. For repairs you price after inspection, enter the agreed price on the order and take part of it before sending a piece out. The order keeps what's paid and the balance, and the hand-over waits until it's settled.
Ready dates and collection
Every repair has its own page with the order number and the ready date. Send the customer that link from the order screen by WhatsApp on your phone, or connect your own SMS or email account and the app sends it, plus a message when you mark it ready with the balance. Today shows late jobs and pieces uncollected for too long, each customer's page keeps their history and private notes, and reports show average turnaround and how many repairs were ready on time.
Plans
A one-counter repair shop fits Essential. Business adds staff logins with Who's doing it on each job, up to 3 shops, subcontractors to send a watch to a servicing specialist by private link with their price and your margin, and inventory for straps, batteries and findings. Try it free for 14 days, then S$29 a month (Essential) or S$149 a month (Business). No card needed.
How it works
- 1Pick Watch & jewellery repair: battery change, strap replacement and jewellery repair are added.
- 2Add your repairs with their prices and the days they take.
- 3Log each piece with a clear note, and take part payment when needed.
- 4Mark it ready; the customer sees it on their link, pays and collects.
What you'll use
- Point of saleA POS system for Singapore on the phone, tablet or computer you own: quick sales, walk-ins, PayNow QR, receipts and cash-up. No hardware. Try it free.
- Order managementAn order management system for Singapore: counter and online orders in one list, with stages, due dates, a Today screen and what's unpaid. Try it free.
- PaymentsTake payments in Singapore: PayNow QR for the exact amount, cash, transfer and cards through your own account, plus deposits and part payments. Try free.
- Inventory managementBusinessInventory management software for Singapore: stock per item and location, low-stock alerts, counts, stock moves, recipes and stock value. Try it free.
- ReportsSales report software with a live dashboard: revenue by day, service and channel, payments by method, top customers and CSV downloads. Try it free.
Plan: Essential or Business
Questions
Is there jewellery repair tracking software?
Yes. AQUORIA O.N.E logs each repair as an order with its own notes, price, payments and ready date. Customers track it from a link, you see late and uncollected pieces on Today, and the hand-over is held until the balance is paid. It runs in the browser on the counter's tablet or computer.
How much is jewellery repair in Singapore?
It depends on the metal, the work and the piece, so most repairs are priced after a look. In the app, jewellery repair is priced on quote: you inspect, agree the price with the customer, and enter it on the order. Fixed jobs, such as ring polishing or a battery change, can have set prices on your list.
How do I start a jewellery repair business?
Learn the core skills, such as resizing, soldering and stone setting, get the tools, register your business with ACRA and set clear prices. For the running side, AQUORIA O.N.E gives you repair orders, a customer link, payments and receipts from S$29 a month, after a 14-day free trial with no card needed.
Do customers need a watch repair app to track their repair?
They don't need to install anything. You can send each customer their repair's link from the order screen, and once they sign in to your customer app they can see their orders, what's paid and what's left. They can add it to their phone's home screen so it opens like an app.
How much is watch repair in Singapore?
Simple jobs like a battery change or a strap usually have a set price, while servicing a mechanical watch depends on the movement and the parts. The app starts you with S$15 for a battery change and S$25 for a strap, with servicing priced on quote, and your list shows on your customer link.